In the third-season opener, Charles observes a monthly dining-in-the-dark event at "Catharsis Restaurant and Lounge" in Miami after the owner receives complaints about theft and inappropriate touching.
The owners of "Cheeseburger Baby" in Miami Beach, Florida have suspicions about an ex-convict who is working for them when money appears to be missing from the cash register.
Charles arrives at "George's Restaurant" on Sunset in Miami, Florida to help the namesake owner figure out why his earnings are down and it doesn't take long to determine that an "everyone have fun" policy is partially to blame.
Charles arrives at R&O's Restaurant in New Orleans, Louisiana at the request of the owner, who feels like he's being disrespected by his staff, many of whom are relatives.
Husband-and-wife owners of "N'awlins Café" in New Orleans need to find out why their restaurant isn't thriving, and Charles and his team discover that the manager has staffed the place with her friends, and not all are fully qualified.
Charles and his team arrive at "Deanie's Seafood" in New Orleans, where they are tasked with keeping an eye on the restaurant's manager, a wannabe comedian; at the same time, they discover another employee's behavior is no laughing matter.
The owner of "Poppy's Crazy Lobster Bar and Grill" in New Orleans, Louisiana asks Charles to get to the bottom of alleged discord between his bartender and his kitchen staff.
The owner of "Zio Cecio", an Italian restaurant in Dallas, wants to get to the bottom of rumors about Tex-Mex food being served out of his establishment, but without his consent. A few employees are running a side business.
The owner of "Strokers Ice House", a biker bar and grill in Dallas, calls in Charles and the crew to investigate a dip in revenue, which may be related to a motorcycle shop.
Charles and his team are in California to help the owners of "Sisley Italian Kitchen" get to the bottom of a revenue discrepancy that could possibly involve their bookkeeper.