It's like pulling teeth. The medical procedures are slow and what ever is going on between the top level of medical people is beyond me. William/bill. Is unprofessional and slow. All the standing around and staring into each other's eyes is tedious. It is really passive aggressive and the doctors are pompous and territorial. I will say it is sort of realistic the woman who is the bone doctor is an idiot. She's supposed to be a professional who has children and uses it as an excuse for her phone ring and her answering it - totally unprofessional. She could just get a text so she can read it to see if it's urgent.