All the bad reviews are because people missed the whole point for the focus of the doc. Whether you like it or not the producers aimed to show you what happens when unqualified people (web sleuths) get involved criminal cases. It was less about true crime and more a social/cultural themed doc about where the internet is taking our society. Watching it brought to mind the Fake Famous doc on HBO. Rando people on the internet just trying to get likes off of a poor families tradegy.
