Jeffrey Geiger, played exquisitely by Mandy Patinkin, was the heart and soul of the show. He added depth and realism to a melo-drama. In the times of fix it and get out, like its predecessor ER, Hope added just that hope. This show added something deeper than excitement it added warmth to the over worked doctors. Allowing us to sympathize with the hardship they go through everyday, not just in their work lives, but with their personal ones as well.