Chase, a young Black Chicagoan, creates tension with a rival gang after he viciously disparages them in an online video. As the video goes viral, a mysterious individual named Sherm attempts to contact Chase to talk some sense into him.
Sherm, revealed to be an outreach worker, watches a live-streamed violent encounter involving one of his clients that threatens to reignite a two-year-old conflict.
In reaction to the live-streamed attack, Sherm and his fellow outreach worker Dominique are pressed by their program manager to rethink their approach to their clients to prevent further violence.