- Dr. Claire Browne: He looks at something. I don't know what he's looking at. Is he, you know, is... is he curious? Is he concerned? He won't answer me.
- Dr. Aaron Glassman: You're having trouble communicating with him. It's a weekday. It's Shaun. Hm, let's see. That seems about right.
- Dr. Claire Browne: He seemed different at the hospital. I could kind of talk to him.
- Dr. Aaron Glassman: Yeah, well, he knows what to expect in the hospital. Outside, everything's different. Everything's new. New stimuli.
- Dr. Claire Browne: So what do I do? I-I... I don't know what he's thinking.
- Dr. Aaron Glassman: Claire, you're not gonna figure out what he's thinking, so don't even try. In fact, if he's thinking about something in his own mind, just let him be. I'd appreciate it if people gave me the same courtesy.
- Dr. Claire Browne: I thought with your history...
- Dr. Aaron Glassman: Claire, if you want to connect with him, you're gonna have to figure out your own way in.
- Allegra Aoki: [Marcus is scrubbing in for surgery] I'm not interrupting your pre-game, am I?
- Dr. Marcus Andrews: I think this is my 400th breast reconstruction. The board should give me a plaque.
- Dr. Claire Browne: [improvising a way to cool down a donor organ] Why did you answer me the last time, but not before? Was it because I was angry? Was it random? Why can't you answer my questions? This better work.
- Dr. Shaun Murphy: It will work.
- Dr. Claire Browne: [realization dawns on her] You answer when I don't ask. You don't like questions.
- Dr. Shaun Murphy: I don't.
- Dr. Marcus Andrews: Aoki is pushing Melendez on me for the VIP.
- Dr. Aaron Glassman: Ah. You didn't get the e-mail blast. Rich people aren't allowed to die in this hospital. You're not the young star anymore. Melendez is.
- Dr. Marcus Andrews: I know that.
- Dr. Aaron Glassman: And you're upset about the why? Why does Aoki think that? You should be asking "who".
- Dr. Marcus Andrews: Who? I know who. Melendez.
- Dr. Aaron Glassman: Who are you? Are you a Chief who wants to be top surgeon, or are you a Chief who wants to be president? 'Cause if it's the latter, take your ego, shove it in a cupboard somewhere, and start acting presidential.
- Allegra Aoki: Jessica, what's the legal burden here?
- Jessica Preston: Significant. If we move forward with this transplant, we could lose privileges from the registry.
- Dr. Neil Melendez: If it was discovered.
- Dr. Marcus Andrews: If it were discovered? How narrow can you be about this?
- Allegra Aoki: Dr. Glassman, where are you on this?
- Dr. Aaron Glassman: I can make a good argument either way.
- Dr. Marcus Andrews: Go ahead, please.
- Dr. Aaron Glassman: Better to remove the arguments all together.
- Dr. Marcus Andrews: What the hell is he talking about?
- Dr. Aaron Glassman: All I'm talking about is that we have a patient in this hospital who needs a liver. We also just happen to have a liver that needs a patient.
- Dr. Marcus Andrews: It's not that simple.
- Dr. Aaron Glassman: It is that simple if you consider the patient. Rules are secondary.
- Dr. Marcus Andrews: But is saving this patient worth the risk of not being able to save hundreds of others?
- Dr. Neil Melendez: I don't have hundreds of patients right now. I have one, and his name is Chuck.
- Dr. Marcus Andrews: We are going to graft some skin from your leg and fix that cheek up better than new.
- John Wannamaker: I'm a real estate guy. There's an old saying: "You can have it fast. You can have it good. You can have it cheap. Pick two."
- Dr. Marcus Andrews: It's not gonna be cheap.
- John Wannamaker: [he laughs] I like doctors like you. You're good, and you know it.
- Dr. Jared Kalu: I didn't do well in calculus.
- Dr. Neil Melendez: This is algebra. With his severe cirrhosis, his alcohol clearance rate is one milligram per deciliter per hour. One drink, say eight ounces...
- Dr. Jared Kalu: It's champagne, six ounces, tops.
- Dr. Neil Melendez: Play it conservative. Eight ounces results in a blood alcohol level of thirty-nine milligrams per deciliter. One standard drink. Now, the purpose of abstinence, at least according to the transplant registry is...
- Dr. Jared Kalu: Patients who kill their livers due to excessive drinking prove they can be sober.
- Dr. Neil Melendez: Let me see that report. 0.02. Chuck was telling the truth. He did just have the one drink.
- Dr. Jared Kalu: He didn't fall off the wagon.
- Dr. Neil Melendez: Corporate loves its data. I'm not sure it'll actually make a difference, but it does give us an argument.
- Dr. Jared Kalu: [looking at the equations] You're a genius.
- Dr. Marcus Andrews: You don't like the cafeteria food?
- Dr. Aaron Glassman: They only make one thing well.
- Dr. Marcus Andrews: What does it say when the staff sees the president of the hospital not eating their cafeteria food?
- Dr. Aaron Glassman: Well, it says the president of the hospital isn't allowed in the kitchen. You sat down. What can I do for you?
- Dr. Marcus Andrews: I'd like your advice.
- Dr. Aaron Glassman: Really? Where's Aoki? Did she die?
- Dr. Marcus Andrews: [standing up] This was a mistake.
- Dr. Aaron Glassman: That's insulting. Sit down. At least hear what I have to say, and then decide it's bad advice.
- Dr. Neil Melendez: It was a glass. A glass of champagne at his daughter's graduation. I have the labs to prove it. Chuck didn't fall off the wagon. He had one drink and never went back.
- Dr. Marcus Andrews: The transplant registry guidelines don't play in the gray for a reason.
- Dr. Neil Melendez: Those guidelines are so arbitrary. Have one drink and you die. A couple pills of Ecstasy, no problem. Hepatitis B from careless sexual practice, nope. Nothing at all about that.
- Dr. Marcus Andrews: So what do you want us to do? Throw out the rules?
- Dr. Neil Melendez: I want us not to hide behind them. We do have a responsibility.
- Dr. Marcus Andrews: Without the rules, we're playing God. We need the rules.
- Dr. Neil Melendez: Does that help you sleep better at night?
- Dr. Marcus Andrews: Yes, it does. We have one liver today, and 800 people in this state need it. I don't want to haunted by the other 799.