Episode #1.8
- Episode aired Oct 17, 2013
This week, some of the network's most senior staff head out onto the platforms at Paddington station at rush hour. Meet the Manager day is excellent PR, giving customers the opportunity to d... Read allThis week, some of the network's most senior staff head out onto the platforms at Paddington station at rush hour. Meet the Manager day is excellent PR, giving customers the opportunity to discuss issues and give feedback as they make their journeys. However, the event takes an u... Read allThis week, some of the network's most senior staff head out onto the platforms at Paddington station at rush hour. Meet the Manager day is excellent PR, giving customers the opportunity to discuss issues and give feedback as they make their journeys. However, the event takes an unwelcome turn as the staff and passengers find themselves in the midst of a major service ... Read all