From the wife's perspective Emma told that she met Nick on a dating site, but here she didn't mention that.
Emma tells Mr. Alvarez that the insurance company may not cover his wife's brain tumor treatment because she had a pre-existing condition. The Affordable Care Act prohibited companies from doing this in the US in 2010, and this story takes place in 2020.
Emma asks a salesgirl to gift wrap flowers, gets them back and walks off without paying for them.