- Dr. Carter reads a letter from terminally ill Dr. Green to the ER staff. Dr. Weaver lashes out at a mentally challenged patient. A terminal, homeless man continues asking for Dr. Green.
- Most staff listens mesmerized as Carter reads a letter from cancer-terminal Mark on Hawaiian last-ever family holiday, stressing how he misses them and his true, never-regretted vocation to medicine. Alas, it was sent posthumously by his fresh widow Corday. Many struggle to deal with such loss, which affects patient care, as even Kerry can't handle clearing his locker for Pratt, while Carter remains remarkably composed, growing into his new role as post-Mark mentor of residents.—KGF Vissers
- Dr. Carter reads a letter from ailing Dr. Greene to the ER staff
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