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- Trained pastry chef Lyra is the owner/operator of Lyra Lou Cakes, a three-year old Filipino custom cake shop and bakery located in the suburban Vancouver municipality of Surrey, BC. Baking celebration cakes is a passion for her in that she hearkens back to her own childhood of a largely absent mother leading to her not having birthday cakes of her own when she was growing up. The shop is the family's only current source of income as her husband Abe got laid off from his office job a year ago and joined her in the shop full time despite he not having a retail or baking background. They have a small but loyal customer base, largely Filipino, which is insufficient to keep the business afloat, which in turn has led to Lyra needing to lay off all other staff, and cut back their retail hours solely to the middle of the day, which results in even less revenue. That issue is only exacerbated by Lyra not featuring her cakes to the passing public despite being located in a busy strip mall with lots of foot traffic. They live the shop 24/7 even when they're not there, which is negatively impacting their personal life as a married couple. Steve can see that Lyra knows how to bake - perhaps the first time he has had only minor quibbles with what he test tastes of their wares - but to help them knows he has to diversify their menu to include Filipino-western fusion items that may appeal to a wider clientele, and to get them to have some standard items including in their custom cakes so that customers know what they can order. Tiffany wants to brighten up the very white space to incorporate west coast motifs, and make the exterior actually look like a bake shop which includes places inside to feature her custom cakes so that they can be seen while peering through the front window.