26 wins & 37 nominations
- 1997 Nominee Brit
- Best International Female
- 2019 Nominee Grammy
- Best R&B Song
For song "Long As I Live" artist: Toni BraxtonShared with: Antonio Dixon · Paul Boutin - 2015 Winner Grammy
- Best R&B Album
For the album "Love, Marriage & Divorce."Shared with: Kenneth 'Babyface' Edmonds · Paul Boutin
- 2021 Nominee Image Award
- Outstanding Duo, Group or Collaboration (Traditional)
Song: "Live Out Your Love"Shared with: Kem - 2019 Nominee Image Award
- Outstanding Actress in a Television Movie, Limited-Series or Dramatic Special
- 2015 Nominee Image Award
- Outstanding Duo, Group or Collaboration
Song: "Love, Marriage & Divorce"Shared with: Kenneth 'Babyface' Edmonds - 2015 Nominee Image Award
- Outstanding Album
Album: "Love, Marriage & Divorce"Shared with: Kenneth 'Babyface' Edmonds - 2006 Nominee Image Award
- Outstanding Female Artist
- 2017 Winner Leo
- Best Television Movie
Shared with: Shawn Williamson · Jamie Goehring · Craig Baumgarten · Kenneth 'Babyface' Edmonds · Marcus T. Grant · Erik Kritzer · David Katsman
- 1997 Nominee MuchMusic Video Award
- People's Choice: Favourite International Artist
- 2000 Winner Billboard Music Award
- R&B Artist of the Year, Female
- 1997 Winner Billboard Music Award
- R&B Artist of the Year, Female
- 1997 Winner Billboard Music Award
- Adult Contemporary Artist of the Year, Female
- 1997 Winner Billboard Music Award
- Adult Contemporary Single of the Year
For the song "Un-Break My Heart".
- 1997 Nominee MTV Europe Music Award
- Best Female
- 1996 Nominee MTV Europe Music Award
- Best Female
- 2001 Winner American Music Award
- Favorite Soul/R&B Female Artist
- 1998 Nominee American Music Award
- Favorite Pop/Rock Female Artist
- 1998 Nominee American Music Award
- Favorite Soul/R&B Female Artist
- 1997 Winner American Music Award
- Favorite Soul/R&B Female Artist
- 2000 Nominee MOBO Award
- Best R&B Act
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