- Harold Finch: Mr. Reese, how's the Kruegers' party?
- John Reese: Delightful.
- Harold Finch: Have you learned anything?
- John Reese: Just that Krueger's got a lot of friend, he's happily married, and Shaw likes truffled quail eggs.
- Sameen Shaw: [Eating] You can't expect me to shoot somebody on an empty stomach.
- Harold Finch: I'd prefer you didn't shoot anyone at all.
- Peter Collier: You were right. Something had to be done, Which is why we reached out to you, Mr. Sommers.
- Stu Sommers: You - you did it? You sent me the package?
- Peter Collier: We sent you the means to exact justice for your daughter, and you had the courage to act. Unfortunately, the car crash wasn't successful, requiring this improvisation, but everything worked out in the end. You should go now, Mr. Sommers.
- [He flees, Collier turns to Kruger]
- Peter Collier: I think you understand now.
- Wayne Kruger: Understand what?
- Peter Collier: What is lost when your privacy's stripped away. Your identity, your job, your family, security, everything.
- Wayne Kruger: You...
- Peter Collier: And thousands more just like me. People who have chosen action over apathy, to take back what men like you and the government have stolen. This wasn't a game, Mr. Kruger, this was a lesson, the first. We were just gonna scare you, but that wouldn't change anything, would it?
- John Reese: He's in Shaw's hands now.
- Harold Finch: I hope sending her in there was a good decision.
- John Reese: You doubt her ability to be discrete?
- Harold Finch: I doubt her ability to keep from shooting someone.
- Harold Finch: Ms. Shaw, is everything all right?
- Sameen Shaw: Don't sound so worried, Harold. I haven't hurt anybody - yet.
- Harold Finch: Very reassuring.
- Wayne Kruger: I was just checking to see if my wife had called. I want to make sure she was okay.
- Harold Finch: Mr. Kruger, I didn't want you using the phone because it might not be safe, but if you must check your messages, We can go through your phone carrier's web portal.
- Wayne Kruger: Need my password?
- [Finch scoffs]
- Sameen Shaw: I gotta ask, though, is this guy even worth our time?
- Harold Finch: You know, that's not a question we entertained when we saved you, Miss Shaw.
- Officer Joss Carter: [At a crime scene] First body?
- Officer Mike Laskey: Yeah.
- Officer Joss Carter: You okay?
- Officer Mike Laskey: Yeah, fine.
- [Vomits]
- Officer Joss Carter: Rookies.
- Wayne Kruger: His personal file would have to have an address; I can call tomorrow morning...
- Harold Finch: [Waves hand] Not necessary.
- Wayne Kruger: Why not?
- [Looks at the computer]
- Wayne Kruger: Are you hacking my building's servers?
- Harold Finch: Do you mind?
- Karen Mills: When I got the package, I saw a chance to make Kruger feel the humiliation that I felt. So I took it.
- Officer Joss Carter: Okay. I'm gonna let you off with a warning this time, Ms. Mills. So long as you take that package you got take it to a Detective Lionel Fusco at the 8th precinct, and you promise me you'll never do anything like that again.
- Karen Mills: Thank you. I won't, Officer.
- Officer Joss Carter: Good, 'cause the NYPD, we'll know.
- Wayne Kruger: I never touched your daughter.
- Stu Sommers: You may not have put your hands on her like that monster did, but you're just as guilty.
- Wayne Kruger: I didn't do anything!
- Stu Sommers: Exactly! See, her ex-boyfriend found her three times - *three* times, using your Life Trace. And every time he found her, we asked the company to take her information down, and they didn't do it, and so he found her again, and again, until the last time when he killed her. All because you and your company didn't do anything.
- Harold Finch: Mr. Reese?
- John Reese: Someone just turned Kruger's anniversary video into a sex tape.
- Harold Finch: Oh my.
- Officer Mike Laskey: Good morning.
- Officer Joss Carter: We'll see.
- Officer Mike Laskey: Before we roll, I just want to say I'm really looking forward to working together and...
- Officer Joss Carter: Laskey, one, I didn't want to be an F. T. O. , but it beats being a vampire. Number two, When I tell you to do something, just you do it, no questions. And number three, Don't touch my radio.
- Wayne Kruger: I thought we were gonna discuss our deal.
- Peter Collier: Yes, well, shortly after I called you. We attempted to revisit the issue with our CEO, but we couldn't get him to reconsider his decision.
- Wayne Kruger: [Getting angry] What?
- Peter Collier: I'm sorry, I thought a face-to-face would be better than another phone call.
- Wayne Kruger: No.
- Peter Collier: Excuse me?
- Wayne Kruger: [Freaks out, pulls out his weapon] No! You have no idea what I've been through to get here!
- Peter Collier: Mr. Kruger, why do you have a gun?
- Wayne Kruger: What we're really working towards here at LifeTrace is the future, A future where every person's needs will be met because we have all the information necessary to meet those needs. Eating habits to predict diseases. Compatibility factors to eliminate loneliness. And the way we do that is by getting to know someone, from the major events of their lives, right down to the tiniest detail of their everyday routine. Learning everything about a person allows us to help them improve their life.
- Peter Collier: Sounds appealing, but can I ask, have you run into any issues with respect to privacy concerns?
- Wayne Kruger: Nothing significant. There are always a few who take issue with what we do, but these days, people know, you can't fight the technology. And let's be honest, those crying the loudest about privacy are probably the ones trying to hide something. That's why I put my own profile up on our site. Anyone can look me up and see, I've got nothing to hide.
- Harold Finch: [after Kruger tries to make a call] I'd prefer you didn't do that.
- Wayne Kruger: I'd prefer you mind your own business.
- Harold Finch: That's a tad ironic, coming from a man of your profession.
- Wayne Kruger: Meaning what?
- Harold Finch: Meaning your business is minding everyone else's business.
- Wayne Kruger: I do what I do to simplify and improve other people's lives. What is it that *you* do?
- Harold Finch: We help people out of difficult situations, even situations of their own design.
- Wayne Kruger: So it's my fault that some wacko's trying to kill me?
- Harold Finch: The man lost his daughter, Mr. Kruger, to a stalker who was aided by your service. You feel no accountability?
- Wayne Kruger: I'm part of a $300 billion-a-year industry. Information abuses are unfortunate, but they happen. Can't be helped.
- Harold Finch: Oh, they can, but only if the people who have access to the information are as interested in protecting it, as they are in profiting from it.
- Harold Finch: [about LifeTrace] They marketed themselves as a "People Search" service, where their users can look up old friends or relatives anyone they've fallen out of touch with.
- John Reese: Sounds harmless enough.
- Harold Finch: There is, however, more to it than that
- John Reese: Always is.
- Harold Finch: Their business isn't really about reconnecting people, it's about collecting and selling their information. He's a data broker.
- John Reese: What kind of data?
- Harold Finch: Anything you would ever wanna know about a person where they live, work, shop, eat, how much they earn, how they vote and more. Then he turns around and sells the information to businesses, individuals even the government.
- John Reese: Is that legal?
- Harold Finch: Technically, data brokers get their information from public records, but also from the ways people reveal themselves online whether they're aware or whether they're not.
- John Reese: Sounds a little like your machine.
- Harold Finch: A principle difference would be that the machine never reveals any of its information beyond the social security number.
- John Reese: So you're not a fan of Kruger's.
- Harold Finch: People like him are one of the reasons I made sure the machine was impenetrable black box.
- Harold Finch: Paulson lost his job and was arrested after LifeTrace conflated his profile with that of a serial rapist who happened to have the same name.
- Sameen Shaw: Hate it when that happens.
- Wayne Kruger: Where am I?
- Harold Finch: Somewhere you won't be attacked by the people who are trying to kill you.
- Wayne Kruger: And you are?
- John Reese: Right now, your only option.
- Wayne Kruger: Looking for someone?
- [Holds gun]
- Wayne Kruger: Easy. I won't miss at this range. So what was the plan? Were you gonna take me out before or after my meeting?
- Stu Sommers: I hadn't decided yet.
- Wayne Kruger: You know, you've caused me a great deal of pain and suffering, Mr. Sommers.
- Stu Sommers: That was the point.
- Harold Finch: I made a call to Riverton's home office. Seems Collier, no doubt an alias, has not returned to work.
- John Reese: And I don't think he will.
- Harold Finch: He started four months ago as V. P. of customer analytics, a position that allowed him to get close enough to Kruger so that he could both witness and participate in the dismantling of his life.
- John Reese: He told Kruger there were others like him.
- Harold Finch: Yes, and I'm inclined to believe him. I discovered that the anonymous packages sent to Mr. Sommers and the others came through mail-processing centers scattered all over the country.
- Sameen Shaw: Could've saved on the postage and just shot him when they had the chance.
- [They look at her]
- Sameen Shaw: I'm just saying it was an elaborate plan.
- John Reese: It wasn't just about killing Kruger. It was about giving the people he hurt a chance at retribution.
- Harold Finch: And also putting an ideology into action. Collier referred to Kruger's murder as "A lesson".
- John Reese: The first.
- Harold Finch: I fear that whatever his organization's ultimate goals may be, this could be just the beginning...
- John Reese: Someone's giving these victims everything they need to get back at Kruger.
- Harold Finch: It's turnkey revenge.
- Sameen Shaw: How many people in that class action?
- John Reese: Over 200. 23 in the tri-state area.
- John Reese: Finch, we can't stop that many.
- Harold Finch: It'd be fun trying.