Vera is definitely a tough boss but it's obvious she is well respected and liked to a certain degree. I have watched this series in reverse. I started with series 10. I enjoy Vera's chemistry with this partner (Joe) much better. It feels more authentic and loving. Not to mention he is much easier on the eyes. His family life is also very interesting.
Vera is tough but she has a heart of gold. I can relate to her as I enjoy my privacy and don't like getting too close to people (especially not co-workers). Also being single at a certain age is something I can relate to. She is obsessed with her job which I guess suits her but I think it is a little unhealthy for anyone to do that.
This was an interesting story. Vera always shows her humanity and softness when there are children involved.